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Boylesports Review

 
 
   10/10

Background

Boylesports has been established since 1989 and they have quickly grown into Ireland's largest independent bookmaker. Although this is partly due to the flotation of Paddy Power, there's no denying that they have ballooned as a company since going online in 2001, especially in 2006 and 2007. Like their main Irish rival, managing director John Boyle is keen to nurture a sense of customer loyalty through competitive products and a top class level of service.

Website (9)

The Boylesports website really has come on leaps and bounds in the past two years, with the powers-that-be recognising that their online offering has to be slick, quick and user-friendly. The interface is pretty much atypical of many bookie sites in the industry but the look and feel is clean and crisp.

Available sporting markets are easily found, although the collapsible left-hand sports menu may prove confusing to some customers, while the live in-play product doesn't offer too much in the way of dynamism. Nevertheless, the pop-up menu for additional markets on sporting events works better than having to scroll down to find the proposition you are looking for

Odds and Markets (10)

It must be said that the Irish firm bet to very competitive margins on football and racing, although perhaps less so on some of the fringe sports that they offer. They often make amends in this area by offering enhanced place terms although punters generally prefer the bigger price in the first place.

For the high-profile soccer matches, you'll often see them taking a strong position as they strive to grow their market share.

As you'll gather from their English-only website, the markets that they offer tend to cater for UK and Irish customers. Therefore, there are other bookmakers if you want to bet on European or North American sports. For the available sports, the range of markets is about average.

Customer Service (10)

Use the Boylesport live chat facility or email care@boylesports.com 

Introductory Offer (9)

£20 in free bets available for all new customers.

Verdict

Boylesports have done extremely well to identify and capture the opportunities available for a well-structured online operation. The website has vastly improved in recent years, providing the foundation for a solid reliable service.

While the range of sports and markets are far from spectacular, they're generally competitive with pricing, while they rightfully acknowledge the importance of customer service - something that can't be said for every other bookmaker out there.


 Score
 Website  9
 Odds And Markets  10
 Customer Service  10
 Introductory Offer  9

 Quick Facts
 Name Boylesports
 Web site Boylesport.com
 Established 1989
 Country United Kingdom
 E-mail care@boylesport
 Telephone 353 42 939 3000

 Customer Service
 Support Quality 9
 24/7 Support: Y
 Web site FAQ Y
 Speed Fast
 Knowledge Sound
 Friendliness  9/10
 Payout Time 48 hours
 Withdrawal 90%

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